Please note that in the event of a return, any customs duties, taxes, or import fees paid at the time of purchase are non-refundable. These charges are imposed by the destination country and are outside of our control.

Refunds are processed within 14 business days from the date the returned item is received and accepted at our return warehouse (please note that this is not the same as delivery to a local postal office).

All returned items undergo a quality inspection, which typically takes 3–5 business days. Once your return has been fully received and approved by our warehouse team, you will be notified via email at the address provided with your order.

We are committed to ensuring you are satisfied with both our products and our service.