Find out how you can return an item, ask for a replacement, what to do if you can’t track your order, and much more.

BeaverCraft is very meticulous in everything regarding the quality of our goods. We manufacture all products in Europe and care deeply about your experience and feedback. That’s why we check each product very carefully.

However, if you believe your order is defective, you can always ask us to send you a replacement – send your request at returns@beavercrafttools.com within the period of 2 months after receiving your product and we will send it for free.

You may also be unsatisfied with the way your product performs – in that case you can write to us at returns@beavercrafttools.com within 2 months after buying and we will give you a full refund.

If you haven’t received your order, send a request at returns@beavercrafttools.com and we will check the tracking – if the package was lost at the post, we will offer a full refund or send a new one.

BeaverCraft will always do everything possible to satisfy you with our services.